Our Customer Service Department is staffed by dedicated individuals who understand the importance and value of providing timely and professional help when you need it. Our factory-trained field service technicians are strategically located throughout western New York, western Pennsylvania and West Virginia, within easy driving distance to our customers. 

Many of the machine tool brands represented by Morris Great Lakes, including Okuma, Hardinge, Bridgeport, Trumpf TruMark, and Chevalier, are serviced by our own staff.  Some are serviced directly by the builder.

Service requests submitted online are immediately routed to the appropriate department. For accurate instructions and faster help, please click on the logo corresponding to the brand of the machine needing service.